HM Haulage Experts

Our expertise in the Haulage Industry
enables us to provide competitive, high
quality insurance services to Haulage
Contractors and related businesses.

Going the Extra Mile

We find that the high pressure working environment of managing a haulage fleet or business is challenging for most. Increased and tightening regulation within the transport industry, regulation for businesses in general and human resource issues mean that time is precious. You can’t afford to spend time chasing your broker for claims information or updates, vehicle queries or indeed any advice relevant to your insurance.

Our Haulage Experts are dedicated to a Personal Service and hands-on approach. We place great emphasis on our excellent Claims Service and ensure we areup to date with the latest regulations relevant to the Transport Industry so we can discuss and advise in a language you can understand. With Hazelton Mountford you can rest assured your query or claim is being dealt with not only in the correct way but also in a timely manner.

Claims are such an important part of your insurance programme. Our clients benefit
from
a dedicated claims manager with a particular expertise and skill in handling and settling motor claims. We ensure that every claim reported
to us is treated with importance and handled quickly and in a cost-effective way. Behind the scenes, unfortunately, not all insurers provide
an excellent claims service but with us dealing
on your behalf it ensures that our clients experience nothing but the best service possible.

We understand the needs of Haulage Contractors claims and the number of incidents that really require your broker and insurer to back your version of events and pursue an outcome in your favour. There are also often issues with outstanding
claims being left on your record for longer than necessary. Your Claims Manager will constantly liaise with insurers to assist with outstanding
claims coming off as quickly as possible.

We have a highly experienced team who can provide the right solution for your business, whether you offer General Haulage or a more specialised Transport solution.

We can offer your business…

  • Dedicated Claims Manager
  • Regular claims reports and analysis
  • In-House uninsured loss recovery service
  • Online Insurance Manager system
  • Driving Licence checking assistance
  • Subcontractors insurance assistance
  • HR advice and documentation
  • Health & Safety advice and documentation
  • Vehicle Camera systems preferred suppliers
    and insurance solutions
  • Haulage risk management
  • A tailored service to fit your needs

Expertise

Our team have years of experience in handling the requirements of Haulage Contractors and so can offer a specialised service to your business.
We are a Chartered Insurance Broker which demonstrates our commitment
to deliver the highest level of insurance expertise and staff training. We are
also Associate members of the RHA.

The profit margins of Haulage Contractors are often very tight and squeezed further still due to things like expensive fuel costs, difficulties in finding reliable staff, vehicle defects and general wear. Insurance premiums need to be competitive and we can guarantee to be amongst the most competitive in the market due to excellent relationships with a range of insurers who respect our expertise.

Quality

Our service is tailored to suit your individual businesses needs. We will be as ‘Hands-On’
as our clients require – for larger fleets we offer regular meetings with analysis of claims and
focused discussions on how to reduce insurance costs. For smaller fleets we will personally visit
you at least annually and provide regular updates
if required.

As well as keeping up to date with developments within the Transport Industry, we strive to improve and update the quality
of service we provide including use of social media to engage our clients. We have developed an online Client Service Portal (CSP) which allows our clients to view their fleet and various policies, make changes, report claims, store documents and more.
The system has received excellent reviews from the clients that use it.

For more information on how we can help you please call 01905 611951

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