Going the Extra Mile
We find that the high pressure working environment of managing a haulage fleet or business is challenging for most. Increased and tightening regulation within the transport industry, regulation for businesses in general and human resource issues mean that time is precious. You can’t afford to spend time chasing your broker for claims information or updates, vehicle queries or indeed any advice relevant to your insurance.
Our Haulage Experts are dedicated to a Personal Service and hands-on approach. We place great emphasis on our excellent Claims Service and ensure we areup to date with the latest regulations relevant to the Transport Industry so we can discuss and advise in a language you can understand. With Hazelton Mountford you can rest assured your query or claim is being dealt with not only in the correct way but also in a timely manner.
Claims are such an important part of your insurance programme. Our clients benefit
a dedicated claims manager with a particular expertise and skill in handling and settling motor claims. We ensure that every claim reported
to us is treated with importance and handled quickly and in a cost-effective way. Behind the scenes, unfortunately, not all insurers provide
an excellent claims service but with us dealing
on your behalf it ensures that our clients experience nothing but the best service possible.
We understand the needs of Haulage Contractors claims and the number of incidents that really require your broker and insurer to back your version of events and pursue an outcome in your favour. There are also often issues with outstanding
claims being left on your record for longer than necessary. Your Claims Manager will constantly liaise with insurers to assist with outstanding
claims coming off as quickly as possible.