Claims
Making a claim
Our approach to handling claims is second to none… we employ a dedicated team whose sole purpose is to ensure the hassle-free, prompt and attentive handling of your claim.
Premiums are heavily influenced by your claims experience and this is an area where we are absolute key.
We ensure that any claim that arises is handled with the utmost importance. We strive to provide the best claims service, ensuring claims are handled promptly and with the best possible outcome for our clients. Communication is key, and our dedicated team is always on hand to keep you updated.
Claims App
We have a dedicated claims app to offer a streamlined service and ensure timely reporting of claims.
How can a Claims App Benefit Fleet Managers?
Watch our video to find out more.
Feel the HM difference
As our client, you will have access to a dedicated Claims Manager and her team to act on your behalf and to assist you through every step of the claims process, including liaising with insurer claims departments, loss adjusters, contractors and repairers.
Let us take the stress out of claims for you.
- An efficient, hands-on, practical approach to handling your claims
- Each of your claims will be looked after by a dedicated, specialist claims handler.
- Claims Analysis and information
- Regular Claims Reviews
- Uninsured Loss Recoveries
Our claims team
Our dedicated claims team bring over 60 years of combined insurance experience, acting as trusted advocates for our clients throughout the claims process. Trained to navigate the complexities of claims and insurance, our team are blending expertise with exceptional customer care. If required, we will negotiate, dispute and challenge insurers to achieve a fair and timely outcome.