CLAIMS FOR HAULAGE & LORRY INSURANCE
Claims are an important part of your haulage insurance programme. All of our clients benefit from a dedicated claims manager with particular expertise and skill in handling and settling motor claims. We ensure that every claim reported to us is treated with importance and handled quickly and in a cost-effective way. We’ll work behind the scenes to ensure you experience nothing but the best service possible even if not all insurers provide an excellent claims service.
We understand the needs of Haulage Contractors claims and the number of incidents that really require your broker and insurer to back your version of events and pursue an outcome in your favour. There are also often issues with outstanding claims being left on your record for longer than necessary. Your Claims Manager will constantly liaise with insurers to assist with outstanding claims coming off as quickly as possible.
HM CLAIMS APP
As a Hazelton Mountford client, you will have access to the HM claims app which will help you resolve your claims more efficiently by allowing:
- Immediate reporting
Drivers to report the claim directly to us, to your offices and, in some cases, direct to your insurers in only a few minutes and at the time of the incident
- Correct information capture
Live prompts and aids to help the driver capture the key information for handling and defending your claim
Delayed and incomplete reporting is one of the biggest costs to the insurance industry, and with motor insurance costs continuing to rise, we know how important it is to be proactive in lowering your costs. Using the app means you can make the tedious and time-consuming process of reporting claims more time and cost efficient.