Claims are such an important part of your insurance programme. Our clients benefit from a dedicated claims manager with particular expertise and skill in handling and settling motor claims. We ensure that every claim reported to us is treated with importance and handled quickly and in a cost-effective way. Behind the scenes, unfortunately, not all insurers provide an excellent claims service but with us dealing on your behalf it ensures that our clients experience nothing but the best service possible.
We understand the needs of Haulage Contractors claims and the number of incidents that really require your broker and insurer to back your version of events and pursue an outcome in your favour. There are also often issues with outstanding claims being left on your record for longer than necessary. Your Claims Manager will constantly liaise with insurers to assist with outstanding claims coming off as quickly as possible.
HM Claims App
- As you will be aware motor insurance costs have risen in recent years and continue to rise.
- Reporting claims can be tedious and time consuming.
- The causes of this are numerous but being proactive can help lower your cost.
- One of the biggest costs to the insurance industry stems from delayed and incomplete reporting.
Our app seeks to allow your drivers to report the claim directly to ourselves (and in some cases, direct to your insurers) as well as to your own offices in only a few minutes and at the time of the incident. The app prompts and aids the driver to capture the key information for handling and more importantly defending your claim.
Below is a link explaining how the app works and why we built it: