"Having spent many years working for small and large corporate organisations, both myself and my husband know what a genuine excellent customer experience looks and feels like. This is an extremely difficult balance to get right in a time when clients have high expectations and are being squeezed financially from all sides.
You’ve done a fantastic job with this Sophie Gibbins. What a pleasure you are to deal with! Extremely professional, efficient and knowledgeable and you get to know your clients needs immediately so you can offer them the correct level of insurance cover at a competitive price.
We would highly recommend you and your colleague Leanne Morris. Leanne Morris is equally professional and efficient. You both work extremely well together.
We look forward to placing more business with you and building a long term working relationship. We would highly recommend you and your company to others. "
"We switched to Hazelton Mountford a few years ago. We are a purely equine veterinary practice and they were recommended to us by a high profile racehorse trainer. First of all, Lee and his team saved us roughly 50% on vehicle insurance. From there, things moved on and we switched all of our policies using Hazelton Mountford as brokers. They are always available on the phone, diligent, polite and competent in providing and explaining us pros and cons of all different options. We recently had to put a claim in, as a horse damaged a piece of equipment. Hazelton Mountford staff were knowledgeable, helpful and dealt with the matter rapidly and professionally. I can’t recommend Lee and his team enough.
Paolo Guasco of Guasco & Associates Ltd
"We have been with Hazelton Mountford for a number of years. I know that I can contact them at any time and feel confident that my query is dealt with quickly and with minimal fuss."
Standard Motor Transport
"We are a Charitable Care Farm based near Worcester providing support for disabled adults, for many years we held our insurance policies with a well know agricultural insurer. We always felt that the premium was somewhat higher than it needed to be but thought that they would understand our market and the specialized work we do, we discovered this wasn’t the case. We began to explore the possibility of a new insurance provider and came in to contact with Hazelton Mountford. I found the advice we received to be knowledgeable, professional and of a high quality, most importantly our insurance premium almost halved saving us not just a few hundred pounds but rather a few thousand pounds per annum. Equally we had the confidence that our insurance was in good hands and offered the best and most comprehensive solution for our needs at a cost effective and fair price."
Wildgoose Rural Training
"In the last few years Hazelton Mountford have been a great help in securing quality insurance at an affordable price. This year they have managed to save us over £4000, which is no mean feat during the current uncertain climate.
Thoroughly recommended for their personal and professional service. I can see us being with them for many years to come."
The River School
"We have been a client of Hazelton Mountford since 2017 at the very start of holding a trainers licence. We require our insurance broker to be able to provide us with a personal service and tailor our insurance needs to suit a young and growing business."
Olly Murphy Racing
"We have been a client of Hazelton Mountford for the past two years and have always found the team to be extremely helpful, knowledgeable and trustworthy. Gordon and his team of account handlers deal with our queries quickly and professionally keeping our best interests always at the forefront. Thank you to all at HM. We look forward to continuing our relationship with you in the future."
Artisan REI Limited
"Having worked with Clive Carter over the last few years in respect of liveaboard boat insurance, I am quite happy to recommend him regarding your insurance needs"
Residential Boat Owners Association
"The company has used HM for a number for of years for all of our insurance needs. HM is always on hand to help, advice and guide the business to ensure our insurance meets our needs. HM are a friendly, approachable and professional team who are an asset to our business"
"We are very happy with the service we receive and would be happy for you to use this information as feedback to potential new clients!"
Alternative Property Services
"We have out sourced our referencing to an online company called HM Referencing. We have been using them regularly for the last two months and we have found the process to be much faster and more efficient."
"I would also want to say thank you for you and your team's general way of dealing with references and that you are always happy to discuss them with us. I think it is working really well for us."
"As a large charity, we have found Hazelton Mountford to be professional, thorough in understanding our needs and helping us arrange bespoke policy wordings to meet those needs. They have also managed our claims effectively and efficiently"
"There is real character and professionalism to their approach that means you just know and feel that you are in safe hands"
"They really get to know your business so that the insurance is specific to your needs"
"Their holistic approach is a revelation. It's not about selling disparate insurance policies, it is about seeing how each part of the business insurance and operation can have integrated protection so that there are considerable savings for the business as a whole."
"Hazelton Mountford show interest in our business and have been very helpful when we needed to make a claim on the policy they recommended"
John Spearing Racing
"Hazelton Mountford provide us with a reliable, professional and proactive service and we would recommend them highly."
"Hazelton Mountford deal with the insurances for our busy training yard and fleet of vehicles. I find them to be very helpful and very easy to contact whenever the need arises. I have recommended their services to some of my owners for bloodstock insurance"
"In truth I don’t want to think about it… as a business owner I have so many other things to focus on. Insurance isn’t my expertise but I know it has to be right and with Hazelton…"
Ferryfast Produce Ltd