General Insurance

We work closely with our clients large and small to identify and ensure the right levels of protection and insurance cover at the right price.

Nigel Webb - Hazelton Mountford Insurance Brokers - Commercial

Nigel Webb
Cert CII
Senior Account Executive

Nigel Webb has over 25 years experience within the insurance broking industry, specialising in Commercial Insurance Broking for the last 20 years …

He has a great understanding of his clients insurance and risk management requirements, and a wealth of insurance knowledge. With this experience, he can arrange a bespoke insurance and risk management programme to protect his clients. Nigel provides a high level of personal service, and quality advice to his clients.

Nigel is married with two children, and has a passion for football, he has coached a junior football club for many years, and now enjoys watching his son play football.

Lee Gavin - Hazelton Mountford

Lee Gavin
Cert CII
Senior Account Executive

Lee Gavin has over 20 years’ experience in the insurance broking sector, overseeing risk management requirements and developing policies to suit the needs of commercial clients …

He is known nationally as an expert in the specialist insurance sector of property risk protection and associated covers.  Understanding the client’s needs and negotiating the best possible terms for the clients that he works for is his forte.  All clients are personally dealt with and he treats all customers fairly, with transparency throughout his dealings, working in partnership with clients for the best possible outcomes.  Lee focuses on the best value for money whilst arranging and endorsing policies with the widest cover available, competitively priced.

Lee is married with one child and is a real family man, who enjoys the time spent with his wife and child/family at weekends.  His hobbies include Match Fishing, Golf, Football and the occasional trip to the gym.

Lee Summers - Hazelton Mountford Insurance Brokers - Commercial

Lee Summers
Cert CII
Account Executive

Lee has 10 years General Insurance Broking experience and is a qualified member of The Chartered Insurance Institute …

After joining Hazelton Mountford in 2012 as an Account Executive he has developed a strong technical knowledge of Commercial Insurance and has a well-established account of clients.

As well as dealing with all types of Commercial Insurance he particularly specialises in Insurance for the Equine Industry and has a portfolio of clients in the local area.  Lee believes personal service is key along with understanding his client’s needs and providing them with the best advice.

Lee lives with his wife and son in Worcestershire. In his spare time he enjoys going on country walks with his family, playing football & tennis and has a keen interest in horse racing with his favourite courses being Cheltenham, Ascot & York.

Lee Hancocks - Hazelton Mountford Insurance Brokers - Commercial

Lee Hancocks
Account Executive

Lee has worked in insurance since 2009 mainly dealing with Commercial Lines Insurance During this time, Lee has shown a great desire to offer excellent service and build long lasting client relationships …

He is also currently working towards completing his professional insurance qualifications. In 2013 Lee was accepted onto the Allianz Scholarship that will fast track his Diploma in insurance.

Lee lives in Droitwich with his Wife and Daughter and in his spare time enjoys watching a range of sports and is a supporter of Aston Villa FC.

Dan Tustin - Hazelton Mountford Insurance Brokers - Commercial

Dan Tustin
Account Handler

Dan has over 9 year's experience dealing with personal and some commercial insurance …

He believes the key to success in this sector is to build great relationships with his clients and to provide the best possible levels of service.

Dan lives with his fiancée and son in Malvern. Outside of work he enjoys a variety of sports and attending the gym

Ann Patterson - Hazelton Mountford Insurance Brokers - Commercial

Ann Patterson
Account Handler

Ann began her insurance career in 1971 and has held various roles within major UK insurers and brokers …

For the 11½ years prior to joining Hazelton Mountford Ltd she was a Commercial Account Handler working for a Divisional Director for a major independent brokers.

She now works with Gordon looking after his corporate and property clients and assisting with various management duties within the office including compliance.

Emily Martin - Hazelton Mountford Insurance Brokers - Commercial

Emily Martin
Account Handler

Emily assists Jake with the day to day running of his commercial account She has worked within insurance for 5 years and has experience at both insurer and broker level, dealing with all aspects of commercial and personal lines, along with claims handling …

Emily is committed to delivering excellent customer service and is now looking to undertake her professional insurance qualifications to help strengthen her technical knowledge.

In her spare time Emily enjoys going to a variety of gym classes and keeping fit, as well as reading and going to the cinema.


Ellie Jones - Hazelton Mountford Insurance Brokers - Commercial

Ellie Jones
Cert CII
Account Handler

Ellie joined the company in August 2013 as an apprentice, and is now a qualified member of the Chartered Insurance Institute…

In her time at the company, Ellie has moved on to the role of Account Handler within the company, focusing on all types of commercial insurance.

Ellie has an excellent level of technical knowledge while maintaining a high level of customer service, which she believes is key to good relationships with clients.

In her spare time Ellie enjoys music, reading and is a keen football fan.

Veronique Veillet - Hazelton Mountford Referencing

Veronique Veillet
Account Handler

Veronique joined Hazelton Mountford in 2016, in the Let Property Department, managing the accounts for some of our referencing clients …

She has since branched out into the commercial insurance department with Hazelton Mountford. Veronique has been working towards her diploma in Insurance since January 2017.

In her spare time, Veronique enjoys running and keeping fit, and spending time with her friends and family.

Emily Adams - Hazelton Mountford Insurance Brokers - Let Property

Emily Adams
Let Property Account Handler

Emily joined the company in 2014 to work in the Referencing Department, before moving into the Let Property Department in 2015 …

Prior to joining HM Emily worked in Paris in the hospitality industry and ran a tourist/holiday resort. With this experience she has brought her high level and care for customer service.

In her spare time, Emily spends her time looking after and riding her two horses and socialising with friends. Emily is also currently working towards her CII qualification.

Emily Priestley - Hazelton Mountford

Emily Priestley
Let Property Account Handler

Emily joined the Let Property team in January 2017, having had 7 years of experience within the Insurance Industry prior to joining, primarily dealing with Personal Lines business …

She has an NVQ in customer service, which allows her to provide excellent customer service, as well as building strong relationships with clients, in both areas of our Let Property team – Insurance and Referencing.

In her spare time she enjoys being walked by her Alaskan Malamute, going out for food and socialising with her friends

David Webb - Hazelton Mountford Insurance Brokers - Claims

David Webb
Claims Manager

David started within the general insurance industry in 2007, with a particular expertise in claims …

He strives to ensure that all claims dealt with swiftly and as hassle free as possible for our clients. Prior to working within insurance David has gained extensive experience within the motor trade and accident repair centres.

David is married and lives in Droitwich Spa and outside of work enjoys motorsport, heritage railways and visiting National Trust properties.

Chloe Masters - Hazelton Mountford Insurance Brokers - Claims

Chloe Masters
Claims Handler

Chloe joined Hazelton Mountford In July 2016 as an Insurance apprentice within the Claims Department …

Chloe came from a background of hospitality, and now works alongsde David to deal with claims as quickly and efficiently as possible to meet our clients needs.

Chloe enjoys swimming, music and socialising with friends.

Andrew Gormley - Hazelton Mountford Insurance Brokers - Finance

Andrew Gormley
Accounts Controller

Andrew started out in 2006 working in the Accounts Department of a major regional Insurance Broker, dealing primarily with Insurer Accounts and then progressing to assist with monthly management information and month end procedures …

Since starting with Hazelton Mountford in 2011, Andrew now works on all aspects of the company’s accounts.  He is currently working on the ACCA qualification, and will continue to develop his Accounts knowledge.

In his spare time he supports West Brom and loves to listen to a wide variety of music, occasionally sampling a good real ale.

Caitlin Bellamy - Hazelton Mountford Insurance Brokers - Lead Generation

Caitlin Bellamy
Marketing and Business Development

Caitlin joined the company in June 2015 as part of the Marketing department, helping to attract new business and expand the client base …

Caitlin has 6 years experience in customer relations, providing customer to business communications in the Events and Media trade. She is excited to be part of the team and expand her skills and knowledge within the Insurance industry.

In her Spare time, Caitlin enjoys socialising with friends and family and running half marathons for her chosen charity.

Trinny Gold

Trinny Gold
Marketing and Business Development

Trinny Gold has 20 years business to business experience and joined Hazelton Mountford in 2010 to assist with attracting new business and expanding the client base …